THE OVERALL PURPOSE OF POSITION:

• The purpose of this position is to provide Siebel Developer support to the IT department.

SCOPE OF WORK

• • Providing daily production support for Siebel.
  • Providing code development and configuration expertise for Siebel.
  • Administering, maintaining, and serving as the lead technical expert for the entire Siebel System.
  • Providing technical assistance by responding to inquiries about errors, issues, or questions.
  • Conducting unit testing and coordinating user testing to find errors and confirm application meets specifications
  • Analyzing code to find causes of errors and revising programs.
  • Standing up Lower Environments
  • Extracting Siebel Data Dictionary
  • Mentoring other team members with less Siebel experience.
  • Routinely monitoring application and server performance in Siebel environment.
  • Maintaining a reasonable amount of documentation for all Siebel enhancements and fixes.
  • Coordinating with departments and users in the support of Siebel applications.
  • Other duties, as assigned.

QUALIFICATION AND EXPERIENCE:

• Have gained 7 or more years of experience completing similar duties as outlined above.
• Possess a bachelor’s degree from an accredited college and/or university (Computer Science, Information Technology, and Software Engineering).
• Must have thorough knowledge and understanding of functional and technical out-of-the box features of Siebel Release 7.5 CRM.
• Must have advanced proficiency using Siebel Tools, including repository management and migration.
• Strong configuration skills: Applets, Views, Business Components, Joins, Links, Data Mapping, etc.
• Must have eScripting/SiebelVB experience, especially for data validation or business process validation that cannot be done through configuration.
• Experience using Siebel EAI, EIM and Integration Objects.
• Familiar with Siebel best practices regarding configuration and scripting.
• At least 4 years of Siebel implementation experience (7.5 or higher) with participation in each phase of at least 1 full Siebel lifecycle implementations.
• Experience integrating web services in Siebel with other applications and vice versa.
• Actuate report development for Siebel.
• Experience with Siebel State Model and Siebel Audit Trail.
• Strong technical foundation including structured programming (C++, Java, C#, etc.), understanding of relational database concepts and structures, knowledge of T-SQL scripting, structured system analysis and design methods, etc.
• Acting as an analytical thinker who solves problems and develops continually more effective solutions to them.
• Can make informed decisions quickly and leverage your communication abilities to implement them.

The following skills are desired:

• You have previously leveraged agile software development, such as SCRUM and XP.
• You can use your past experience of business workflow automation with SharePoint or other BPM products, as well as PL/SQL, J2EE, SOAP, and ASP.NET to create innovative solutions.
• You have previous usage of agile SDLC (Scrum preferred), high availability architectures, PL/SQL, scripting languages and Oracle Access Manager (OAM).

EDUCATION

• Bachelor's degree from an accredited college and/or university (Computer Science, Information Technology, and Software Engineering)

LENGTH OF EXPERIENCE

• The minimum amount of total “on-the-job” experience required is seven (7) years, for the position. This means experience in a related area or time spent performing similar work that provides the background for the current position.